General Conditions

Information for your reservation

All prices are in EUR, charged per person, include half-board accommodation and the use of the "Rajëta" wellness center. The services included in the single packages won't be refunded in case the guest won't take advantage of them.

Tourist tax not included:
Euro 2,50 per person and night.
Children and adolescents under 14 years of age are exempt from the tax.
The local tax is payable upon departure and is listed separately on the invoice.

Double room or suite for single use: additional charge of 80% on the regular price.

Single room extra charge
For the suites and the double rooms used as a single one we account an 80% extra charge on the prices above listed.

Overnight stay with breakfast
In case this option is chosen, there will be a 5,00 euro discount per person per day from the regular price. The same rule applies for untaken meals unless notification is given to the reception the same morning.

Arrival and departure
The rooms are available from 2pm onwards. In case of arrival after 7pm please inform us in advance. On your departure day, you are kindly requested to leave your room by 10am.

We are sorry for not accepting pets in our hotel.

Caution money
The room reservation is binding after the payment of a caution money amounting to 400,00 euros per room per week. The caution money is payable within 10 days from confermation of your booking. We kindly request payment to be made through postal order or credit transfer, to: Raffeisen Bank Gadertal, Fil. La Villa,
I-BAN: IT 50 A 08010 58181 000307001215
We also accept a valid credit card number or the on-line payment "click to pay". In this case, the 2% of the bank expenses will be reduced.

We accept cash, bancomat, Visa, Eurocard and Mastercard credit cards (unfortunately we cannot accept American-Express and Diners-Club credit cards.)

- Until 2 months before your arrival: no cancellation fee. Deposits will be fully refunded minus a handling fee of € 25,00 or credited for a future accommodation in our hotel.
- From 2 month to 4 weeks before your arrival: the deposit will be kept.
- After 4 weeks before your arrival: 80% cancellation fee of the booked arrangement.
- In case of no-show, delayed arrival or prior departure: 100%.

Travel cancellation insurance
To protect yourself if you are forced to postpone your arrival or leave in advance, or to completely cancel your hotel reservation for health or other valid reasons, we suggest our travel cancellation coverage. For more info please click here.
Mountain Panoramic Wellness Hotel Dolasilla
Family Frenademez Mirko
Str. Rottonara, 30  .  39036 La Villa  .  Italy
Tel +39 0471 847006  .  Fax +39 0471 847349
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